Referral Perks® Program Rules

TO REFER SOMEONE YOU MUST:

  1. Be an existing First West Credit Union (FWCU) Member, hold a chequing account and meet the minimum age requirement of 19.
  2. Visit the Island Savings Referral Perks website and click on "REFER NOW" to open a profile by submitting your legal name and date of birth – this is how we securely identify you as an existing FWCU Member. You'll also need to provide your email address and accept the Terms & Conditions of the Program.
  3. See the "Referrer Qualifications" in the Terms & Conditions for more details.

TO BE ELIGIBLE TO BE REFERRED YOU MUST:

  1. Not be an existing FWCU Member and meet the minimum age requirement of 19.
  2. Unlock the referral offer sent to you and sign-up for Referral Perks by submitting your legal name and date of birth – this how we securely verify your identity as a new FWCU Member. You'll also need to provide your unique email address and accept the Terms & Conditions of the Program.
  3. Become a new FWCU Member with a qualifying personal Chequing Account (Tru Essentials) and set up and complete a recurring pre-authorized debit or credit transaction on this account within 60 days of being referred.
  4. See "New Member Qualifications" in the Terms & Conditions for more details.

QUALIFYING RECURRING AUTOMATIC TRANSACTION:

A recurring automatic transaction, also known as a pre-authorized transaction, is a transaction set up within your account and is where an external organization is given authorization by you to either credit or debit your account. Examples include:

  1. Payroll
  2. Pension payments
  3. ICBC-monthly payments
  4. Monthly subscriptions such as streaming services and gym memberships

If you’re using a bill payment for your recurring automatic transaction, the payment must be set up directly with the billing company to qualify. This means you must provide your institution, transit and account numbers via a void cheque to the billing company so they can automatically withdraw the money when the payment is due.



FREQUENTLY ASKED QUESTIONS (FAQ)

Who qualifies to participate in the Island Savings Referral Perks Program?

Participants of the Program must meet the minimum age requirement of 19. A Referrer must be an existing Member of FWCU in good standing with a chequing account. A Referee must be a non-Member of FWCU. See "Referrer Qualifications" and "New Member Qualifications" in the Terms & Conditions for more details.

REFERRALS

Do referrals expire?

Yes. Referrals via email and social media are valid for 60 days.

How can I see the status of my referrals?

Login to the Referral Perks website and click "Check Status".

The person I referred deleted the referral email and no longer has the social media posting. What should I do?

Login to the Referral Perks website and resend the referral.

How do I register for the Referral Perks Program if someone has referred me?

Click on the link contained in the Referral Perks email/message and follow the instructions to register for the program.

INCENTIVES

How does my referral qualify for a Referral Perks reward?

During the Double Your Perks promotion, when you refer a family member, friend or colleague to FWCU, subject to these Rules and the Terms & Conditions of the Program, you may each qualify for a $200 credit to your FWCU chequing account:

  • They UNLOCK your referral offer.
  • They meet the minimum age requirement of 19, become a new FWCU Member, open a chequing account and set up a successful recurring automatic bill payment or direct deposit transaction.
  • You both complete your Referral Perks profile.

See the Terms & Conditions of the Program for more details.

How many Referral Perks rewards can I earn?

During the Double Your Perks promotion and subject to complying with the Rules and accepting the Terms & Conditions, you can earn up to $1,000 account credit per calendar year. Subject to complying with the Rules and accepting the Terms & Conditions, Referees who receive their first reward for being referred are eligible to earn up to $1,000 account credit per calendar year in additional rewards for making their own referrals.

How long does it take to receive my Referral Perks rewards?

Once a referral has been successfully verified and the Referee has completed a pre-authorized debit or credit transaction, you will receive an email congratulating you on earning your reward. Your reward will be credited to your account at FWCU within 7-10 business days of receiving the email.

OTHER

What if my question is not answered here?

Contact the Referral Perks Support Team via the Contact Us link at the bottom of the page.